Contact information

Get in touch whenever it works for you. Orders, products, shipping, or something past all three — our team takes it up either way.

Customer Support

Email: support@lumolott.com
Turnaround: 24–48 hours as standard, Monday to Friday

About an Order

Drop your order number into the message and a faster reply follows.

Everything Else

Wholesale, partnerships, press, general questions — one and the same address holds the lot. Your message moves internally to whoever fits it best.

When We Are Reachable

Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday and Sunday: closed