Get in touch whenever it works for you. Orders, products, shipping, or something past all three — our team takes it up either way.
Customer Support
Email: support@lumolott.com
Turnaround: 24–48 hours as standard, Monday to Friday
About an Order
Drop your order number into the message and a faster reply follows.
Everything Else
Wholesale, partnerships, press, general questions — one and the same address holds the lot. Your message moves internally to whoever fits it best.
When We Are Reachable
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday and Sunday: closed